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What are the Benefits of Promotional Products?
Promotional items may not be the first marketing strategy that comes to mind, but they are among the most effective, with research showing that branded items can help people remember a company name or logo for up to a year.
Stand out at events with affordable corporate gifts and branded giveaways that create a lasting impression. Distributing branded products to employees or customers is a powerful way to connect with them and generate buzz about your business. Practical items like pens, trolley coins, and bottle openers are used repeatedly, keeping your brand visible in daily life.
Branded products are versatile and suitable for various business events, including trade shows, exhibitions, charity events, conferences, celebrations, and awards nights. Giving away branded merchandise is a memorable and effective way to engage with your audience. Let your business be noticed with our budget-friendly corporate gifts and branded giveaways.
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Frequently Ask and Questions
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What are your payment terms?We require payment in full prior to authorising production. The reason for this is that the print rooms also require payment upfront before they will start print.
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What forms of payment do you accept?You can pay by card via the link within the invoices. These payments are processed by Stripe and reach our accounts within 3 - 5 days. There is no fee to you as the customer for this service. Alternatively we can provide you with our bank details directly for bank transfer, which usually reaches our account within 2 hours.
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Can I cancel my order?You can cancel your order at any point prior to production. Once the order is in production we are unable to stop the print process. It is recommended that you pay particular attention to your proofs, spelling, colours and layout before approving.
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Do you charge for UK delivery?No, all delivery is Free Of Charge to UK mainland addresses to a single site. We may charge if deliveries need to go to multiple sites, but this will be costed within the quote.
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What are the product lead times?Lead times vary depending on stock availability, quantity and print method. We have thousands of products and print rooms around the world so should be able to help with most urgent delivery requirements. A member of our sales team will qualify this with you and help find the best product for your needs.
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What artwork do you need?This varies depending on the product and print style. We recommend providing a high resolution file, vectorised EPS, AI or PDF, however send us what you have and our team will get the artwork ready for print.
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What is vectorised artwork?A vectorised image has been traced which allows the image to be made bigger or smaller for print. This is very important when printing on large or small items to avoid your artwork 'blobbing' or stretching. If you do not have vectorised artwork, don't worry! Our team can vectorise your image for you and we can send you a copy once complete. There is a charge for this service of £30+ VAT.
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Do you keep a copy of the artwork?Yes! We keep a copy on file for any future orders you place with us. This helps us with efficiently processing future orders.
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I don't have a logo, or I'm not happy with my existing one, can you help?Yes, of course! We offer logo design and redesign services. These can either be standalone services, or in addition to a promotional merchandise order.
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Can you animate my logo?Yes, we have a team who can take your static logo and animate it for you. This is great for websites and social media.
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Will you work with our company pantone colours?Yes, we appreciate a lot of organisations have detailed brand guidelines and we will work with you to achieve the correct print finish. Some products allow for Spot Print or Screen Print which involves making a specific paint colour and applying it to the products in stages using screens. With this print method, Pantone colours are accepted. It is worth noting that in some cases, depending on product or colour of product, when the ink is applied the final colour can change slightly. If Pantone is crucial, it's best to select a white coloured product. However if you are happy for us to print as closely as possible to your pantone, we can print on other coloured items. Some products only allow for digital print, which is a CMYK process. This process does not allow for pantone matching. Your sales rep can help navigate the products and print methods to find the best fit for your needs.
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Do you offer visuals?Yes we can provide free visuals with your quotes upon request. The visuals will not be final print ready proofs, but will give you an idea of how your logo or artwork may look on your selected products.
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How does the order process work?Once you have received your quote and are happy, you can reply to the sales rep with email confirmation. At this point, a sales rep will gather all required information necessary for processing the order. This information may include, delivery and invoice address, artwork, required delivery dates, any additional information. Your order will go into processing and you will receive an email with your invoice. In the background, our team will prepare your artwork and will produce a digital proof for your approval. Once this is complete, this will be emailed to you for sign off. Once the proof is approved and payment is received, we will put your products into print.
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